IA Cloud Memory

FAQ

What if I lose my encryption passphrase?

Your data is unrecoverable. We don't have a copy of it, your master key, or any escrow mechanism. This is the cost of zero-knowledge — and the property that makes us safe to host your agent's memory.

What if I lose my account password?

We can reset it via email (after you prove control of your email). Your encrypted data is unaffected — but you still need your encryption passphrase to decrypt it.

Is the source open?

The MCP connector and the crypto / client packages are open source so you can verify what runs in your browser and on your machine. The SaaS server itself is source-available with a license that allows self-hosting but not commercial redistribution.

Can I self-host?

Yes. The backend is a single Node binary plus a SQLite file. Point the MCP server at your own URL and your data never touches our infrastructure.

What happens at file deletion?

Deleted files are removed from the new manifest, but the underlying ciphertext blobs remain reachable through past commits — that's what makes the history complete. A future GC pass can purge blobs that are no longer referenced by any reachable commit.

How do you handle billing / pricing?

Free during beta. We'll publish a pricing page when we exit beta.